Refund and Returns Policy

REFUND AND RETURNS POLICY — NOT2POPULAR

Last Updated: September 21, 2026

At NOT2POPULAR, every piece is made to order. We don’t hold inventory — your tee is printed only after you order it in our 300gsm heavyweight blank. Because it’s custom made for you, we handle refunds differently.

1. MADE TO ORDER — NO RETURNS FOR CHANGE OF MIND
Since each item is printed on demand via our fulfillment partner (Tapstitch), we cannot accept returns or exchanges for:

• Wrong size ordered
• Changed your mind
• Didn’t like the fit / color in person
• Ordered duplicate

Please check our size chart before ordering. Our #RT0086 Unisex Oversized Tee is boxy — Women size down 1 for boyfriend fit, Men true to size.

2. WE GOT YOU IF IT’S OUR FAULT
We offer free replacement or full refund if:

• Item arrives damaged / torn
• Print is severely misaligned, cracked, or faded on arrival
• Wrong design / wrong size / wrong color shipped
• Package lost in transit (confirmed by carrier)

You must contact us within 7 days of delivery with photo proof.

3. HOW TO REQUEST
Email: rsmoya@gmail.com with:

• Order #
• Photos of defect + tag + print
• Description of issue

We respond within 48 hours. If approved, we will reprint and reship free — no need to return the defective item.

4. CANCELLATIONS
You can cancel for full refund within 2 hours of placing order, before it goes to printing. After 2 hours, order is in production and cannot be canceled.

Email rsmoya@gmail.com immediately to cancel.

5. SIZING EXCHANGES
We don’t do free size exchanges because each tee is custom. If you need a different size, please place a new order.

6. LOST / STOLEN PACKAGES
If tracking shows delivered but you didn’t receive it, contact carrier first. If package is lost by carrier, we will reprint once free after carrier investigation.

7. REFUND PROCESSING
Approved refunds go back to original payment method within 5-10 business days.

Contact:
NOT2POPULAR
Email: rsmoya@gmail.com
Store: not2popular.com